Unit.travel Terms & Conditions for Partners

This Terms & Conditions (the “T&C”) explains and governs your (“Partner”, or “you”) access to and use any of the services and Content provided and located on our websites at https://b2b.unit.travel/ and any other domains or subdomains, provided by Unit.travel  (the “Website”) or if you use any other services (the “Services”) that ALLADYN TRAVEL TECHNOLOGIES OÜ, reg.number 16387001, registered under the law of Estonian Republic, Company Address: Narva mnt 7a - 616, B corp, 6 floor, Kesklinna linnaosa, Tallinn, Harju maakond, 15172 (“Unit.travel”, “we” or “us”) provides to you. These Terms govern your access to and use of the Website, Reservation System and Services and all Collective Content.

All additional information placed on the Website is an integral part of this T&C.

Please read them carefully, before proceeding with our Website and Services.

By clicking on the “I agree with terms & conditions” box, you accept that you are entering into  the legal agreement on the terms and conditions below, and that this agreement is valid and legally binding. If there is any part of this document that you do not fully understand, or if you have a query, please contact Unit.travel before accepting it. If you do not accept these Terms, then please do not use our Service or book a Travel Service.

Unit.travel reserves the right to unilaterally modify these Terms & Conditions at any time notifying by email about it 30 days before the entry into force of the new changes. 

WHEREAS, Unit.travel provides a software and affiliate marketing platform on its Website for travel Partners, suppliers, companies and consultants (together “Partner” or “You”) who are engaged in or providing services within the fields of advertising, promotion, consulting, and the provision of third-party services and products. These services particularly pertain to but are not limited to, the promotion, advising, and supply of third-party services and products and travel services;

WHEREAS, The Partner represents and warrants that they are thoroughly acquainted with the services and software offered by Unit.travel;

WHEREAS, Unit.travel Service may provide Partners and other persons help to find information about travel Products or Services and to assist Partners in booking those products and services;

WHEREAS, The display of Products and Services through our Website and/or Reservation System is not a recommendation of such Products and Services by our  Suppliers and/or Partners;

WHEREAS, Unit.travel is not a travel or tour operator and does not render any travel or tour operator services. Unit.travel is not providing any other services rather than a reservation system software license to the Partner. Partner acknowledges and agrees that in case of formation, sale or offer of any packages or travel linked arrangements it is solely and independently liable to Customer  for compliance with the laws, regulations and administrative provisions as may be applicable. 

Unit.travel does not provide Products and Services to Partner or Customers and is not liable to them for the quality of the Products and Services. A contract for the Products and Services is always made between the Customer and the Supplier. Unit.travel’s obligations to Partner hereunder are limited exclusively to the provision of access to the Reservation System and ensuring of Partner’s capabilities to make Bookings and pay for them in the Reservation System;

WHEREAS, This T&C does not create an agency relationship between the parties and does not establish a joint venture or partnership between the parties. The parties have a business relationship defined entirely by the express provisions of this T&C. No partnership, joint venture, agency, fiduciary, or employment relationship is intended or created hereby.

1. GENERAL TERMS AND USING THE WEBSITE

These Terms & Conditions are by and between ALLADYN TRAVEL TECHNOLOGIES OÜ, hereinafter referred to as " Unit.travel " and the other party "The Partner".

Both parties agree the following:

1.1. Using the Website and Unit.travel Service

a) The Partner represents by creating a user account at the Website that all the information and representations provided by it are correct: it is a private person with full legal capacity (at least 18 years of age). The aforementioned representations are presumed to be accurate and Unit.travel is not obliged to verify these.
b) Partner is obliged to ensure that the Unit.travel Service is in accordance with its needs.
c) Unit.travel Service may only be used to the extent and purposes for which the Unit.travel Service is created for and for which similar services are usually used for. Partner is obliged to use Unit.travel Service in accordance with the present T&C.
d) Partner is obliged to immediately notify Unit.travel of abuse of its account, the loss of its password or it's falling into possession of third parties. In the aforementioned case, Unit.travel shall do anything reasonably expected in order to renew the password, limit the access to the account or delete the account.

1.2. Unit.travel makes the Suppliers Products and Services available to Partner for purchase on the terms set out in this T&C. Partner may book or promote the Products or Services directly in the Reservation Booking System, via API Interface, Partner Web Interface, by electronic mail exchange, or by other available means.

1.3. Partner’s Personal Account. 

After registration in the Reservation System, Website or receiving Partner Web Interface, Partner receives its Personal Account that it can access with Partner’s login (email or phone number) and password. Partner can create several logins and passwords and provide its duly authorized employees or other representatives with access to its Personal Account. Partner is liable for maintaining the confidentiality of logins and passwords of its Personal Account and shall immediately notify Unit.travel of any suspected unauthorized access to its Personal Account. Any action or inaction performed by any person in Partner’s Personal Account through Partner’s login details are deemed committed by Partner and are to be paid if applicable.

The Partner’s Account will be closed and deleted, if the Partner doesn’t use it or Unit.travel Service, Reservation System and/or Website for 2 (two) years.

1.4. The Partner should use Website and Unit.travel Service or any other Service hereto in a Good Faith.

2. DEFINITIONS

In these Terms & Conditions the following words and expressions shall have the following meanings, unless the context otherwise requires:

“Agreement” or “T&C” means the present Unit.travel Terms & Conditions, signed between Unit.travel and the Partner, on the basis of which the Partner was granted a non-exclusive license for the use of the Reservation System, Website and Unit.travel Services.

“Booking” means both requested and confirmed Booking or reservation for Products or Services made by the Partner.

“Booking Request” means the request by the Partner to Unit.travel for a Booking or reservation of Products or Services of Supplier.

“Booking Confirmation” means Unit.travel’s confirmation of the Partner’s Booking Request.

"Content" means text, graphics, images, music, software, audio, video, information or other materials on the Website.

“API” means the application program interface developed by Unit.travel which conforms to the specification in order to enable an authorized third party, namely the Partner, to use SOAP/XML/JSON or any other interface to access the Reservation System from the software or service developed and/or operated by the Partner or Partner’s technical partner.

“Reservation Process” means booking procedures available via the Reservation System which the Partner must follow in order to make Bookings.

“Good Faith” means the honest and sincere intention or belief in one's actions or dealings. Acting in good faith means acting honestly, fairly, and without any intent to deceive, defraud, or harm another party. It involves a genuine effort to fulfill one's obligations, uphold the terms of an agreement, and conduct oneself in an ethical and trustworthy manner.

“Products or Services” means any transportation product and/or service, accommodation (at the hotels, villas, apartments etc.) product and/or service, sightseeing, transfers, transportation service, car hire, rail tickets and theater tickets, and/or other relevant ancillary products or services offered for sale/to book via the Reservation System by Supplier.

“Accommodation Services” means the provision of sheltered overnight accommodation for a fee in appropriately equipped rooms, including at least a bed, offered as a main service to tourists (hotels, villas, apartments, etc.) by Supplier. The provision of overnight sheltered accommodation may include the provision of food services, fitness activities, entertainment and other.

“Transfer services” means transport of one or more passengers from pick-up to drop-off addresses/points by Supplier. Transfer can be: (a) private, when vehicle(s) and driver(s) are exclusively reserved for one transfer booking only and will at least stop at the confirmed pick-up and drop-off locations; or (b) shared, when one or more seats in a vehicle with driver are booked and the vehicle will stop at least at all the meeting points and destinations that are confirmed to the passengers in the same vehicle.

“Transportation Service” means a part of Products or Services that provides or assists in obtaining various types of transportation for traveling needs. Transportation Services include but are not limited to: flight, ferry, railway, bus, car rental and transfer services.

“Access Code” means an email address and password used to access the Unit.travel Reservation System and Service.

“FIT” means Fully Independent Travel products or services sold by Supplier to the Partner.

“Prices” means the prices offered l for the sale of Products or Services by Supplier to the Partner and displayed to the Partner on the Unit.travel Website or Reservation System.

“our Service '' or “Unit.travel Service '' means a software and hardware package of Unit.travel (incl.but not limited Websites, apps, online tools, Partner Web Interface, White label website and etc), which is an online booking facilitator or Reservation System and affiliate marketing platform. 

“Partner’s Service” means acting as an affiliate to promote and facilitate the sale of the Supplier's Products and Services. This includes, but is not limited to, the following key activities: promotion, marketing, consultation, linking, referrals, collecting feedback and reporting.

“Third Party Partner” means any affiliated, co-branded or linked website through which our Group of Companies provides content or service.

“Package Booking” means offer/booking of multiple travel Products or Services which must include Transportation Service and another Product or Service accounting for the significant proportion of the package.

“Special Booking Terms” means any special conditions, booking remarks, terms or information about the products or services as notified to the Partner either during the Reservation Process or otherwise by Supplier or Unit.travel.

“Cancellation Policy” means special rules, set out by the Supplier, that apply to the Partner in case of cancellation of a corresponding Booking. Cancellation policies apply for each Booking and may be different for each product or product type, service or service type, supplier, dates of travel etc.

“Free Cancellation Deadline” means the date by which the Booking may be canceled without being liable to pay a Cancellation Penalty. The Free Cancellation Deadline is specified in Cancellation Policy.

“Cancellation Penalty” means a penalty indicated in Cancellation Policy and payable by the Partner or Customer upon cancellation of a corresponding Booking. Such penalty is intended to cover losses incurred by Supplier as a result of Booking cancellation.

“Sub-Partner” means the Partner’s sub-Partners, Partners or trade customers.

“Customer” means the end user or person using Products or Services of the Supplier attracted by the Partner.

“Voucher” is defined in section 9 of these Terms & Conditions.

“Website” means pages or a related group of pages which are linked together using the hypertext transfer protocol (“http”, “https”) located at https://unit.travel and any other domains or subdomains, “white label” websites provided by Unit.travel

“Supplier” means anyone who provides Products or Services to the Partner or Customer through Unit.travel Website

“NET price” means that the full amount is payable for Product or Service, excluding Commission.

“GROSS price” means the full amount payable for Product and Service including all applicable taxes and additional charges, commissions and fees.

“Commission” means monetary compensation that a Partner earns from the Unit.travel or Supplier for successful Partner’s Service. The Partner’s Service is considered successful when a Customer, directed to the Supplier's Products or Services through the Website, API, Partner Web Interface or any other channel completes a qualifying action described in clause 10.10 of this T&C.

“Service-start” means the date and time when the execution of Product or Service is started: in case of accommodation services, it means check-in date; in case of transfer and car-rental services it means pick-up date and time, in case of flight, train, bus, tours or similar it is departure date and time; in case of events, it means start of event date and time; etc.

“Service-end” means the date and time when the execution of Product or Service is completed: in case of accommodation services, it means check-out date; in case of transfer and car-rental services it means drop-off date and time, in case of flight, train, bus, tours or similar it is arrival date and time; in case of events, it means end of event date and time; etc.

“Force Majeure Events” means events over which parties of these Terms & Conditions has no control, such as fire, earthquake, flood, substantial snowstorm, abnormal weather conditions, epidemic, explosions, strikes, riot, civil disturbance, lockout or industrial dispute or governmental or regulatory authority action, war, act of God, power cuts and communication network failures, and etc.

“White label website” means an extended part of the Partner Web Interface provided by Unit.travel, which involves the establishment, administration, and upkeep of customizable websites on behalf of Partners. These websites are primarily used to promote the products and services of Suppliers, along with other related affiliate marketing activities.

“Partner Web Interface” means a functional part of a separate website but on a unit.travel subdomain available to the Partner after authorization using the login and password. These Partner Web Interface is primarily used to promote the products and services of Suppliers, along with other related affiliate marketing activities.

“Rate Plan” means various pricing structures offered by the Unit.travel for its Partner Web Interface services. Each Rate Plan denotes specific terms, including but not limited to, the cost of services or products, the duration of services, the scope of services or products included, and any other terms and conditions relevant to the pricing and provision of the Partner Web Interface. The details of each Rate Plan are as defined by the Unit.travel and are subject to change at the Unit.travel's sole discretion.

"Reservation System" refers to the online platform owned and operated by Unit.travel, serving as an interface that allows Customers or Partners to reserve and book Products and Services from various Suppliers. This system is a technical tool and it functions as a digital marketplace, facilitating interactions between Customers or Partners and Suppliers, but does not itself provide or operate any Products or Services.

“Prohibited Practice” means directly or indirectly condoning, encouraging, participating in, engaging in or otherwise failing to prevent or effectively mitigate any illegal actions, including but not limited to any corrupt, fraudulent, coercive, collusive, obstructive practises, theft, money-laundering, the financing of terrorism and proliferation.

“Partner Account” means an account created on the Website in the name of the Partner in accordance with this T&C.

“Fake Booking” means a reservation or booking made with deceptive or fraudulent intentions. It typically involves creating a reservation with false information, such as fictitious guest details or a non-existent stay, with the purpose of manipulating or taking advantage of a system, service, or platform. 

“Content” means information about the Services that is provided in the Website, Reservation System and White label website, including but not limited to static and dynamic content, multilingual descriptions, photos, videos, availability, rate descriptions, rates, reviews, policies, possibly socalled geo data and functions (so-called Point of Interests/POI and the so-called “Matchmaker” function, in particular).

3. BOOKING REQUESTS AND CONFIRMATION

3.1. In order to purchase Products or Services, the Partner shall make the Booking Request in the Reservation System. Once the Booking Request has been submitted, the Reservation System will automatically confirm it and send a confirmation email message to the email address provided by the Partner. 

Unit.travel transmits Partner’s booking requests, including Customer’s personal data to Supplier and to Unit.travel’s principals, agents, and/or third-party intermediaries solely for this T&C, providing Unit.travel Service and in accordance with Section 15 and Unit.Travel Privacy Policy.

Only when Unit.travel confirms Booking Request, it becomes a definitive Booking not requiring Unit.travel reconfirmation. The corresponding Booking Request is not considered to be confirmed or canceled, until the Unit.travel confirmation email message is received. To ensure prompt receipt of notifications from Unit.travel, including but not limited to those that may be filtered into the spam folder, both the Partner and the Customer must regularly check their emails in a timely manner.

3.2. It is the Partner’s responsibility to read the Special Booking Terms accompanying any Booking, Booking request, amendment, confirmation, cancellation or information otherwise brought to the Partner’s attention by Unit.travel or on the Website and to ensure the Partner and his Customer is aware of all points affecting responsibilities of the Partner and his Customer. The Partner will be liable for any charges or fees specified in Special Booking Terms of the corresponding Bookings the Partner or his Sub-Partners make or attempt to make via Reservation System or otherwise.

3.3. Please note that each Booking must have all Customer names mentioned in full. The name entered first will automatically be assigned as lead name. Please state all names as written in the passport to ensure a smooth check-in. In case not all names are specified in full, the Supplier or other service provider may cancel your booking without prior notification. It is the Partner’s responsibility to check the Customer’s details carefully before confirming a Booking as incorrect details may result in cancellation of the Booking.

3.4. Please note that all Accommodation service Suppliers on the Unit.travel Reservation System require one of the Customers to be at least 18 years old. This is fully the Partner’s responsibility and Unit.travel will not take any responsibility for violation of these policies.

3.5. Customer’s Nationality and Residency: Partner or Customer shall always inform Supplier of Customer’s nationality and residency. If Partner or Customer fails to do so or if the provided data is incomplete or incorrect, the Booking may be rejected by the respective Supplier or Customer may be requested to pay additional charges and fees. Partner and/or Customer shall be liable towards, and compensate, indemnify, and hold Unit.travel harmless for and against any direct damages, losses, liabilities, obligations, costs, claims, claims of any kind, interest, penalties, legal proceedings, and expenses (including, without limitation, reasonable attorneys’ fees, and expenses) in connection or arising out of Partner’s or Customer’s breach of its undertakings under this Clause.

3.6. SPECIAL REQUESTS. If the Partner or his Customers have any special requests (for example, dietary requirements, cots or room location) the Partner must specify it during the Reservation Process, or such requests can be sent by email to Unit.travel customer support (see section Contact Details) immediately after the Booking Request is made. Unit.travel will pass on all such requests to the relevant Supplier. Unfortunately, Unit.travel cannot guarantee that such special requests will be met. If the Supplier is unable to meet any such requests, neither Unit.travel nor Supplier can have any liability to the Partner of the Customer in this respect.

3.7. Fake booking. 

a) Unit.Travel reserves the right to cancel any booking without prior notification, suspend the Partner’s Personal Account and immediately terminate this T&C with the Partner in the event of Fake booking. 
b) Unit.Travel has the right to employ various measures and technologies to detect and prevent fraudulent bookings. This may include automated systems, manual reviews, and cooperation with third-party fraud detection services. If a booking is found to be fraudulent or suspicious, Unit.Travel reserves the right to cancel the booking and take appropriate actions.
c) Unit.Travel reserves the exclusive right to determine whether a booking is deemed fraudulent or fake. This determination may be based on various factors, including but not limited to, internal investigations, evidence gathered, system analysis, and consultation with relevant parties. The Partner agrees that the decision made by Unit.Travel regarding the classification of a booking as fake or fraudulent is final and binding.
d) Unit.Travel reserves the right to pursue legal action against any Partner and third-party who engages in fraudulent activities or abuses the Website. Legal action may include but is not limited to seeking financial damages, restitution, and injunctive relief to protect the interests of Unit.Travel and its other partners, Suppliers, Customers and others.

4. BOOKING AMENDMENTS

4.1. In most cases Booking Amendments can be made through the Unit.travel Reservation System. If it is not possible to make an amendment of the corresponding Booking on Unit.travel Reservation System, the Customer or Partner on behalf of the Customer must contact Unit.travel by sending an email with an amendment request to the Unit.travel customer support (see section Contact Details) before the Cancellation deadline of the specific Booking. Unit.travel shall not process any of the requests made by phone. If the Customer or Partner notifies Unit.travel of cancellation without complying with the above-mentioned and other Website conditions, the order shall be considered as not to have been canceled and the original status of Bookings will be deemed accurate and applicable for all purposes, including charges and payments obligations.

4.2. Any amendments may be subject to new prices and new Special Booking Terms. In certain cases, name or any other changes are not permitted and the Booking may need to be canceled and rebooked and new prices may apply.

4.3. Booking Amendments can only be dealt with when requested by the Customer or the Partner on behalf of the Customer to Unit.travel and are not processed. If the Partner or Customer makes amendments to the Booking directly with one of Unit.travel Suppliers, the Partner or Customer may still be charged under the terms of confirmed Booking.

4.4. If amendments have been made directly with the Product or Service Supplier, the Partner or Customer should immediately send to Unit.travel the confirmation of the amendment in writing. Unit.travel will try to do his best in order to change the Booking, but the confirmation of required amendments is not guaranteed because it depends on the policy of the Supplier.

4.5. If amendment is done by Partner or Customer directly with the Product or Service of Supplier, without informing Unit.travel, means that Partner or Customer refuse from any complaints and/or claims for financial or any other compensation to Unit.travel.

5. CANCELLATION POLICY

5.1. Bookings can be canceled directly on the Reservation System prior to the Service-start date. If not, cancellations must be sent in writing by email to Unit.travel Customer Support (see section Contact Details), detailing the Booking number, service name and passenger name. Unit.travel will send an acknowledgement of receipt and inform of all the charges, if any, which may be applicable.

5.2. When making a Booking Request, the Reservation System always provides the Cancellation Policy and Special Booking Terms which apply for the requested Product or Service. The Free Cancellation Deadline specified in Cancellation Policy will be also provided together with Booking Confirmation, except when it is provided by Unit.travel later (after receiving notice from the Supplier). Cancellations made before the Free Cancellation Deadline will not be charged. Cancellations made on and after the Free Cancellation Deadline will be subject to the Cancellation Penalty specified in Cancellation Policy.

5.3. Some of the Products or Services may not have a Free Cancellation Deadline and the Cancellation Penalty applies once the Booking is made. The Partner confirms to be aware that in case such Booking is confirmed and canceled afterwards, charges will apply. This kind of Bookings as well as cancellation policies are often referred to as non-refundable or non-refundable.

5.4. Any requests for cancellation on or after the Booking Service-start date must be sent to Unit.travel Customer Support (see section Contact Details), which will inform you regarding any penalties that may be applied. Unit.travel will charge the Cancellation Penalty as per Supplier‘s policy, which can vary up to 100% of the amount of the Booking.

5.5. In case the Supplier or the provider of the Product or Service confirms directly to the Customer or the Partner the cancellation free of charge after the Free cancellation deadline, the Partner must present a written confirmation of free cancellation from the Supplier or the provider of the Product or Service. This written confirmation does not guarantee a refund of the Cancellation Penalty, but Unit.travel will do best to reduce or waive the Cancellation Penalty completely. Irregardless, Unit.travel has the right to charge the Partner as per the Booking Cancellation policy.

5.6. When the Partner or Customer cancels the Booking, "cancellation pending" status in the Reservation System may be displayed for a while, which means that the information about the cancellation has not yet been received by the Supplier. In cases when Partner or Customer cancels the Booking one working day before Free Cancellation Deadline and the Booking status "cancellation pending" appears, it is Partner’s or Customer’s responsibility to call the Unit.travel emergency line and inform about urgent cancellation in order to avoid Cancellation Penalty.

5.7. It is the Customer’s and Partner‘s responsibility to cancel Bookings made at Unit.travel Reservation System in case it is no longer required.

5.8. If the Partner's Customer fails to appear for the commencement of the Product or Service usage on the first day (No show) without prior notification, this shall be treated as a cancellation.

5.9. Occasionally Suppliers or service providers report Unit.travel about the errors in their cancellation policies. In such cases Unit.travel reserves the right to modify the terms of the Cancellation Policy applied for the Partner even after the confirmation of a Booking. The Partner will be informed about such modifications by email.

5.10. Refund.

a) In the event of cancellation of the Booking prior to the Free Cancellation Deadline, the individual or company who made the payment shall be entitled to a full refund of the total amount paid for the Booking.
b) If the Supplier fails to confirm the Booking or fails to provide their Product or Service to the Customer or Partner, regardless of the Booking's non-refundable nature, the person or a company who made the payment shall be entitled to a full refund of the total amount paid for the Booking.

5.11. Unit.travel reserves at its absolute and sole discretion the right to cancel Partner’s Bookings, close any accounts (incl.associated), and take legal action, including to seek to hold Customer or Partner liable for any loss, if the Booking is not paid in full, Bookings appear to have been made for the purpose of fraud, abuse, association with a government-sanctioned person or entity, “holding space” for future sale, we see any suspicious activity or if Booking was otherwise made not in a Good Faith or contrary to these Terms & Conditions. Unit.travel has no obligation to provide any justification or reasons for such cancellation. This decision is binding and cannot be disputed. 

6. UNUSED SERVICES AND NO SHOWS

6.1. Generally, Products or Services are non-refundable after Service-start, even if it is used only partially.

6.2. If the Customer fails to show up at the Supplier the due date and/or time and does not notify Unit.travel and Supplier of the same, the rest of the Booking may be cancelled without further notice as specified in clause 5.7. Unless specified otherwise, the Partner and/or Customer may not receive a refund for all or part of the booking in the event of "no show".

7. PRICES

7.1. Unless otherwise stated, all prices shown in the Reservation System are GROSS and deemed to be definitive at the moment of confirmation. All Rates are per room, per night, per seat, per vehicle and include government taxes. Unless stated otherwise on the Booking System, resort fees, city taxes or local taxes or levies are not included and will be payable by the Customer locally, directly to the Supplier. The amount of local taxes can change between the booking date and stay date. If taxes have changed by your stay date, you may be liable to pay taxes at the higher rate.

7.2. Prices of Products or Services do not include any additional fees imposed by the Supplier for cribs, rollaway beds, baggage fees, gratuities, meals and beverages, mini-bar, snacks, shows, tours, tips, telephone calls, liquor, laundry, car seats, GPS devices, and other surcharges or other services and purchases of a personal and/or supplementary nature which are not otherwise specified in the quoted prices or which are excluded from the price. The Supplier will assess these additional fees, charges, and surcharges directly to the Customer. All personal charges must be paid at the time of service or as designated by the Supplier.

The Partner hereby acknowledges and affirms that it is Partner’s responsibility to inform Customers in advance, during the booking stage and after regarding the cost of such additional services. Additionally, Partner shall ensure that Customers are duly notified of all paid optional and mandatory services.

Unit.travel is not obligated but will make reasonable efforts to provide clear and accurate information regarding the associated costs and ensure that Customers are fully informed before availing themselves of these services.

7.3. Prices shown in the Reservation System exclude any transaction fees or bank charges, which may occur depending on the payment method chosen by the Partner (credit card, online banking or other online payments). If the payment is done directly by the Partner’s Customer, the Reservation System shows GROSS price.

a) The Partner has the right to create a special customized weblink where the customer can view and pay the NET price only.

7.4. Unit.travel reserves the right to vary Prices after confirmation has been given only in the case of variations in VAT or other applicable taxes, or other conditions beyond Unit.travel’s control, such as exchange rate variations in excess of 3%, changes in the periods of trade fair events by Supplier or similar situations.

7.5. Unit.travel has a right to change Prices unilaterally or cancel Bookings after wrong publications on the Reservation System which contain obvious erroneous mistakes in prices and/or descriptions.

7.6. Unit.travel reserves the right to cancel any Booking made under unverified or otherwise fictitious customer name or in case of a price loading technical error that results in an unrealistic Price. If during the term of this T&C and prior to the payment of the Price by Partner or Customer the change in pricing formation occurs (including but not limited to change of currency conversion rates, the Price change of the Product or Services made by Supplier), Unit.travel is entitled to unilaterally change the Price and Partner or Customer shall pay the difference, if any.

7.7. In case the Booking is for Accommodation Services prices quoted are per room. For Transfer Services prices are quoted per vehicle (if transfer is private) or per person (if transfer is shared). For Transportation services prices are quoted per seat and class of seat. For car rental services prices are quoted per vehicle. For excursion services prices are quoted per person.

8. TRAVEL PACKAGES

8.1. The Partner is not allowed to display or make available or offer Packages or linked travel arrangements as defined in the Directive (EU) 2015/2302 of the European Parliament and of the Council of 25 November 2015 on package travel and linked travel arrangements  (hereinafter referred to as “the Directive”) to the Customer.

8.2. Unit.travel carries out the software and hardware license services and enables Partner’s to use Website as affiliate platform in accordance with the terms of this T&C. Unit.travel neither combines, forms, or sells packages, nor provides linked travel arrangements as defined in the Directive, any other laws, regulations and administrative provisions enacted in compliance with the Directive.

8.3. Unit.travel is not a tour operator and does not render any tour operator services. Partner acknowledges and agrees that in case of formation, sale or offer of any packages or travel linked arrangements it is solely and independently liable to Customer for compliance with the Directive and any other laws, regulations and administrative provisions as may be applicable.

8.4. In addition, Unit.travel may from time to time require the Partner at its own cost to demonstrate its ongoing compliance with the requirements of this section. In this case upon a written request (paper or email) from Unit.travel the Partner is committed to send copies of Customer booking confirmations, vouchers and invoices, booking details and give access to such other information, systems and/or documentation as is reasonably necessary to demonstrate the Partner’s compliance. Failure to permit such audit shall be deemed a breach of this section and T&C.

8.5. If the Partner is in breach of any of these above-mentioned obligations, Unit.travel may restrict access to Unit.travel Services, License and/or Website at whole. Unit.travel will notify the Partner by email about any such possible breach and may allow the Partner two (2) working days to remedy such breach. If the Partner does not remedy such breach within two (2) working days after notification, Unit.travel may restrict access to Unit.travel Services, License and/or Website at whole immediately and indefinitely. 

In the event that Unit.travel determines a material violation of these terms and conditions by the Partner, Unit.travel shall have the right to take the following actions without granting additional time prescribed above: a) Terminate these T&C; b) Close the Partner's personal account c) Seek compensation for any resulting damages incurred. These actions may be taken at Unit.travel's sole discretion and are aimed at enforcing compliance and mitigating any harm caused by the violation.

8.6. Partner acknowledges and agrees that in case of formation, sell or offer of any packages or travel linked arrangements it is solely and independently liable to Customers for compliance with the Directive and any other laws, regulations, and administrative provisions as may be applicable.

9. VOUCHERS

9.1. Vouchers can be emailed from or downloaded at Unit.travel Reservation System. Voucher issued by Unit.travel is proof of a Booking and represents the right of the Customer to use the Products or Services strictly as specified in the Voucher in terms of Supplier, period of services and type of Products or Services.

9.2. All and any extras/alterations to the Products or Services specified in the Voucher are at Customer‘s sole discretion.

9.3. The Customer is obliged to present a Voucher before the usage of the Product or Service. In case the Customer is not able to present the Voucher, this may cause the Product or Service Supplier to charge the Customer on spot again or to refuse to provide the Product or Service. It is the Partner ‘s responsibility to introduce the Customer of the obligations under this clause.

9.4. The Partner is authorized to issue their own voucher to their Customer, provided that the Partner's voucher includes all the necessary information as prescribed in the Voucher issued by Unit.travel. It is essential that the Partner's voucher accurately reflects the information provided in the Voucher from Unit.travel. In the event that the Partner's voucher contains different or inconsistent information, or if it is found to be incorrect or incomplete, the Partner's voucher shall be deemed invalid. The Partner shall bear full responsibility for any consequences arising from such invalid vouchers, including but not limited to financial and legal implications.

9.5. Unit.travel permits the Partner to use its trademark (for example, Partners logo) on the Voucher, issued to the Customer. In such a case, the Partner warrants to Unit.travel that Partner either owns or has a valid license to use the trademark on the Voucher and that the use of the trademark will not infringe the intellectual property rights of any third party.

9.6. If the Partner cancels a Booking, the Voucher becomes invalid from the moment of cancellation and the Customer is not entitled to use it. However, if the Customer uses the Voucher of canceled Booking and Products or Services provider accepts it, such canceled Booking becomes payable by the Partner and the Partner will be invoiced accordingly.

10. PAYMENTS

10.1. All Bookings will be settled by the Partner by means of prepayment in full no later than the final payment date (payment due date) specified on Unit.travel Website, unless a specific alternative Agreement has been made between the Partner and Unit.travel. The final payment date will be specified both online and/or on the invoice which will be sent to the email address provided by the Partner once the Booking has been made.

10.2. The Customer or Partner on behalf of the Customer shall pay the amount due for the Booking by bank transfer, or by any other payment method approved by Unit.travel. The payment could be done directly by the Customer.

10.3. If the payment has not been received in a time, Unit.travel is entitled to cancel the Booking without prior notice. Any cancellation cost of the Booking will be invoiced to the Partner or Customer, depending who has done the Booking and Partner or Customer is obligated to cover it directly to the Unit.travel.

10.4. If the Booking is made within Free Cancellation Deadline or if the Booking is a subject to Cancellation Penalty as of the moment of its confirmation, the Booking must be paid immediately. If, in this case, the due amount has not been received within 24 (twenty-four) hours after making the Booking, Unit.travel has the right to cancel it without prior notice. Any cancellation costs will be invoiced to the Partner and Partner is obligated to cover it directly to the Unit.travel.

10.5. All payments must be made in the currency that appears on the information provided in the Reservation System or Website. The Unit.travel issues only payment receipt and booking confirmation.

Booking numbers provided by the Reservation System must be included upon payment submission, in order Unit.travel could clearly identify the Bookings to which the payment corresponds.

10.6. If for any reason the payment might not be received by Unit.travel by the payment due date, the Partner must send by email a copy of the payment confirmation to Unit.travel Customer Support in case the copy of the payment is sent outside Unit.travel working hours (see section Contact Details).

10.7. Unit.travel will never settle with the Supplier before receiving the payment from the Partner and cannot be held responsible for any consequences taken or not taken by the Supplier because of pending payments.

10.8. The Partner is responsible for payment of all bank charges when making payments into the Unit.travel’s bank accounts and bank charges incurred to receive the Partner’s payments. Unit.travel will not accept any charges from intermediary banks.

10.9. Before payment is received in full, Unit.travel or the Supplier is not obliged to issue any tickets, confirmations, Vouchers, or other travel documents.

After receiving the payment Unit.travel will send the Voucher or other travel documents by email to the Partner.

The final invoice will be issued to the Partner and/or Customer from the Supplier by Partner’s or Customer’s written request to the Supplier or in accordance with Supplier’s terms.

10.10. Partner’s Commission for Partner’s Service.

The Partner shall be eligible to earn a Commission under the following conditions:

a) Customer Attraction and Consultation: The Partner must engage in activities to attract or consult potential Customers regarding the Supplier's Products and Services. These activities may include, but are not limited to, promotional campaigns, consultation services, and providing information about the Supplier's offerings.
b) Purchase Completion: The Supplier's Product or Service must be purchased in full for the GROSS price via the Unit.travel Website. Partial purchases or purchases made through any other platform, not operated or provided by Unit.travel, will not qualify for a Commission. 
c) Full Usage without Complaints: The Customer must use the Product or Service in its entirety, without registering any complaints or negative feedback with the Supplier or Unit.travel. If the Customer files a complaint or negative feedback, the Partner will not be eligible for a Commission for that transaction. 
d) Claim-Free Period: A reasonable period of time must elapse after the completion of the service during which the Customer does not file a claim with the Supplier or request a refund. Only after this period will the Partner's Commission be considered for approval.

The exact information about the withdrawal and calculation of the commission is on the  Unit.travel Website.

11. EMERGENCY SUPPORT

In case the Customer would be refused at check-in or whenever the Customer is asked to pay directly to the Supplier for the services listed on the Voucher, the Partner or the Customer shall immediately contact Unit.travel’s emergency number which is provided in the Voucher. The emergency number is also publicly available on the Website. Unit.travel Customer Support will assist and try to solve the matter.

Unit.travel emails (including Customer Support email) and working hours are clearly specified in Contact Details here https://b2b.unit.travel.

In case the Customer is charged by the Supplier for the services which are already included in the Voucher, all receipts and/or other proof of payment must be collected and submitted to Unit.travel for a claim and request of refund or adjustment.

In case the Partner or the Customer fails to contact Unit.travel emergency number, no refund can be claimed, as Unit.travel was not given the chance to solve the matter and it may be that late cancellation or no-show charges apply.

12. COMPLAINTS

Any Complaints about improper Products or Services should be brought to the attention of the Product or Service Supplier on the spot. In case the problem has not been satisfactorily solved during the time the Product or Service is being used, the Partner must send the complaint with all relevant correspondence to Unit.travel in writing. Unit.travel will not, in any event, handle any complaint that was not brought to the attention of the Supplier or Unit.travel during the time the Product or Service being used and Unit.travel will not deal with any complaints received later than 15 (fifteen) days after Service-end date.

Unit.travel only accepts complaints that are sent in writing by email to Unit.travel Support (see section Contact Details) and which are accompanied by a written proof that the problem was reported on the spot to the Supplier’s management.

In case of complaints, the Partner is not authorized to discount any payable amount to Unit.travel, unless written consent from Unit.travel has been obtained.

13. RESPONSIBILITIES

13.1. The Partner is fully responsible for all Bookings made in Unit.travel Reservation System using his Access Codes, therefore Unit.travel will not accept any direct communication with Customers and will refer them back to the Partner, unless stated otherwise in these Terms & Conditions.

13.2. The Partner must forward immediately to Unit.travel any communication or correspondence received from the Customer and must forward immediately to the Customer any communication or correspondence received from Unit.travel.

13.3. The Partner will be liable for any loss or third party claim, including cancellation charges Unit.travel may incur as a result of any incomplete or inaccurate details in the Booking that the Partner has added to Reservation System or the Booking information that the Partner has sent to Unit.travel to reserve on the Partner ‘s behalf.

13.4. Unit.travel has no responsibility for losses or accidental expenses due to delay or changes in transport schedules, defaults or overbooking by airlines, sickness, Force Majeure Events or any other causes that are beyond Unit.travel’s and the Supplier’s control. All such losses or expenses are the Customer’s responsibility. Unit.travel strongly recommends buying appropriate private insurance prior to a trip.

13.5. It is the Partner’s responsibility to inform the Customer about the content of the relevant clauses of  these Terms & Conditions and to include the following points in his agreement with the Customer, i.e. booking, modification and cancellation conditions, prices, vouchers, emergency support, complaints, Unit.travel’s responsibilities and liability, the Customer’s responsibility and etc. The Partner agrees to exempt Unit.travel and all its legal entities from all claims of the Customer in case of failure of this duty.

13.6. Partner shall be liable towards, and compensate, indemnify, and hold Unit.travel harmless for and against any direct damages, losses, liabilities, obligations, costs, claims, claims of any kind, interest, penalties, legal proceedings, and expenses (including, without limitation, reasonable attorneys’ fees, and expenses) in connection or arising out of Partner’s breach of its undertakings under the Section 1.

13.7. UNIT.TRAVEL ACTS ONLY AS A BOOKING OR RESERVATION FACILITATOR. UNIT.TRAVEL DOES NOT RENDER ANY TRAVEL, TOUR OPERATOR’S OR SIMILAR SERVICES. THE SERVICES AVAILABLE FOR BOOKING ARE BASED ON DATA, MATERIAL, AND INFORMATION DELIVERED BY RESPECTIVE SUPPLIER. UNIT.TRAVEL MAKES NO REPRESENTATIONS, UNDERTAKINGS, OR WARRANTIES WITH RESPECT TO DESCRIPTION, AVAILABILITY, OR QUALITY OF THE SERVICES. CONTENT AND ANY INFORMATION CONTAINED IN THE RESERVATION SYSTEM IS PROVIDED “AS IS”, AND UNIT.TRAVEL EXCLUDES ANY LIABILITY IN RELATION TO ITS ACCURATENESS. 

14. THE CUSTOMER’S RESPONSIBILITY

Travel documents, including visas, as well as the compliance with customs regulations, are the Customer’s and its party’s responsibility. Unit.travel shall not be liable for costs incurred by Customers not carrying proper travel documentation.

In case the Customer or any member of its party behave in an inappropriate manner or cause damage, distress, offence or injuries to others or if the Customer’s actions risk damage to persons or property of others including the Supplier or third parties, the Customer will bear the full consequences and costs of eventual actions taken against the Customer by Unit.travel, the Supplier or legal authorities.

Should Unit.travel be held liable for any costs, damages, fines, fees etc. as a consequence of the Customer’s or a member of its party’s inappropriate actions by the supplier or third parties (including legal authorities), the Customer shall fully indemnify and hold Unit.travel harmless from any of such claims (including legal fees incurred by Unit.travel in order to defend itself).

15. HANDLING OF PERSONAL DATA

15.1. Unit.travel acts as the data controller and processes personal information provided by Partners and Customers during the registration process and subsequent use of the Website and Services. The Partner's registration information is provided by the Partner, and the Customer's registration information is provided by the Customer or the Partner on behalf of the Customer. 

15.2. For the purpose of creating the Partner's account in the Reservation System, Unit.travel, as the data controller, will process the contact person's personal data, including their name, surname, email, phone number, the company represented, and the date and time of account creation. The legal basis for processing this personal data is the performance of the Terms and Conditions (T&C) and providing the Unit.travel Services. Personal data processed for this purpose will be stored by Unit.travel as the data controller until the account is deleted. 

15.3. For the purpose of creating a Customer account in the Reservation System, Unit.travel, as the data controller, will process the Customer's personal data, including their name, surname, email, phone number, the company represented, rights granted, and the date and time of account creation. The legal basis for processing this personal data is the performance of the T&C and providing the Unit.travel Services. Personal data processed for this purpose will be stored by Unit.travel as the data controller until the account is deleted. 

15.4. For the purpose of conducting searches in the Reservation System, Unit.travel, as the data controller, processes the personal data of the Customer, including their name, surname, company represented, date, time of the search, search criteria (country, city, dates of stay, nationality, type of room, additional services, etc.), and search results. The legal basis for processing this personal data is the performance of the T&C and providing the Unit.travel Services. Personal data processed for this purpose will be stored by Unit.travel as the data controller for 60 days after the end of the semester in which the search was conducted. At the end of the term, the data will be anonymized. 

15.5. For the purpose of making bookings in the Reservation System, Unit.travel, as the data controller, processes the personal data of Customers, including their name, surname, company represented, date and time of the order, search criteria (country, city, dates of stay, nationality, type of room, additional services, etc.), and search results. In case of providing booking information by the Partner, the Partner is the data controller. The legal basis for processing this personal data is the performance of the T&C and providing the Unit.travel Services. Personal data processed for this purpose will be stored by Unit.travel as the data controller for 60 days after the end of the semester in which the search was conducted. At the end of the term, the data will be anonymized. 

15.6. For the purpose of making bookings in the Reservation System, Unit.travel, as the data controller, processes the personal data of end Customers, including their name, surname, date and time of the order, type of booked service (accommodation/transfer services), the provider of the booked service, and other details of the booking. The legal basis for processing this personal data is the performance of the T&C and providing the Unit.travel Services. Personal data processed for this purpose will be stored by Unit.travel as the data controller for 60 days after the end of the semester in which the search was conducted. At the end of the term, the data will be anonymized. The Partner is responsible for informing the Customers about the processing of their personal data in accordance with the requirements of the General Data Protection Regulation (EU) 2016/679. 

15.7. Personal data of the Customer and representatives of the Partner may be transferred to Unit.travel's partners, including partners established outside the European Economic Area (EEA), when such transfer is necessary for the performance of a contract. Unit.travel might transfer the minimum amount of personal data necessary for the performance of the T&C to reduce the risk associated with data transfers.

15.8. Data subjects have the right to access their personal data, the right to have inaccurate personal data rectified, the right to erasure, the right to restrict processing, the right to data portability, the right to object to processing, and the right to lodge a complaint. Information on exercising these rights is provided in the Privacy Policy. 

15.9. The data processing process and regulations are governed by the Section 15 of this T&C and Privacy Policy of Unit.travel, which is published on the Website. 

15.10. "White label website" data handling

a) The Partner acknowledges that they act as the data controller for the personal data processed through the white label website, and Unit.travel acts as the data processor on behalf of the Partner. The Partner retains control over the personal data and is responsible for ensuring compliance with applicable data protection laws and regulations.
b) The Partner shall also collect, process, and/or use Personal Data strictly for the purposes of performing their obligations in accordance with the terms and conditions of this T&C (“Permitted Purposes”). The Partner shall further ensure and procure that any such collection, processing, use, or disclosure must not, in any event, exceed any consents provided by any person in connection therewith to whom such Personal Data relates, unless otherwise permitted by applicable law. Partner shall, in respect of such collection, use, or disclosure, comply with, and shall provide all documentary evidence and assistance to the other party as reasonably necessary for such party to meet its obligations under the applicable legislation.
c) The Partner shall have the primary responsibility for managing and responding to any personal data breaches that occur through the white label website. Unit.travel shall promptly notify the Partner of any known or suspected data breaches and provide necessary support and information to assist the Partner in fulfilling their obligations under applicable data protection laws.

16. SOFTWARE LICENSE AGREEMENT

16.1. Any software (incl. but not limited Booking Reservation System, Browser extensions, Partner Web Interface and etc.) made available to use on or from our Website ("Software"), is the copyrighted work of Unit.travel. 

16.2. With this T&C, we grant you a limited, personal, non-exclusive, non-transferable and non-sub-licensable license to download, install (if possible) and use the Software for using our Service in line with these T&C and for no other purpose. The Software is provided to you on the prices in accordance with information provided on our Website or negotiated separately with us.

16.3. All Software (such as all HTML, source code and Active X controls, etc.) contained on our Unit.travel Service or Website, is owned by our Unit.travel. All Software is protected by copyright laws and international treaty provisions. Any reproduction or redistribution of the Software is prohibited by law and may result in severe civil and criminal penalties. Anyone who violates this will be prosecuted.

16.4. Without limiting the above, copying or reproduction of the Software to any other server or location for further reproduction or redistribution is expressly prohibited. The Software is warranted, if at all, only according to the terms of this Agreement.

16.5. In order to have the above mentioned license the Partner should choose the Rate plan provided on the Unit.travel Website and comply with the determined terms.

17. PARTNER WEB INTERFACE

17.1. For a fee as outlined in clause 17.2 (hereinafter the 'Web Interface Service Fee'), Unit.travel is committed to amassing, synthesizing, and providing the Partner with data pertaining to the Supplier’s Products and Services. The Partner Web Interface, a functional section of a distinct website on a Unit.travel subdomain, is accessible to the Partner upon authorization through a login and password. This Interface, primarily used for promoting Suppliers' Products and Services and executing related affiliate marketing activities, empowers the Partner to offer its Services in a streamlined, automated manner, as well as endorse Customer's services (hereinafter 'Informational services') in adherence to the General Terms. 

17.2. Details regarding the Web Interface Service Fee, Payment methods, Rate Plans, and their contents can be found at https://b2b.unit.travel/. 

17.3. Based on the chosen Rate Plan, the Partner may be entitled to an expanded Partner Web Interface in the form of a White Label website. 

17.4. All rights of ownership, intellectual property, and other associated rights of the Partner Web Interface are retained by Unit.travel. 17.5. In the instance of any technical or other discrepancies with the Partner Web Interface, the Partner is obliged to promptly notify Unit.travel in writing, elucidating the specifics of the issue. 

17.6. The Partner is prohibited from altering, modifying, revising, or performing any other actions that would impact the software or content of the Partner Web Interface. 

17.7. With respect to a White Label website, the Partner is permitted to create its own content and functionality within its sole discretion, barring the information provided by the Supplier and Unit.travel. The Partner is responsible for ensuring that the content and information displayed on the White Label website do not infringe upon third-party rights and are in compliance with all applicable laws. The Partner acknowledges and accepts full accountability for the content displayed on the White Label website.

18. INTELLECTUAL PROPERTY

18.1. Partner has the right to use Unit.travel Services in accordance with the T&C for the purposes for which the Unit.travel Service is intended. Partner does not have and will not obtain any intellectual property rights to the Unit.travel Service or to the Website.

18.2. The Website, Unit.travel Services, Partner Web Interface and its content, such as texts, images, information on the products, trademarks and signs shall remain the property of the Unit.travel or its co-operation suppliers, partners and protected by copyright law and international copyright agreements as well as other legislation on intellectual property rights and registrations.

18.3. All intellectual property rights to the Website, Unit.travel Services and content (such as copyright, registered and unregistered trademark and design rights, domain names, patents, database rights and trade secrets) as well as the goodwill generated by their use shall remain the property of the Unit.travel or its cooperation suppliers or partners. The Unit.travel does not grant the Partner any direct or indirect rights to any intellectual property rights.

18.4. Unit.travel Services, Website and all of their parts (including pictures, images, texts, trademarks, domain names) are protected with intellectual property rights, which belong to Unit.travel, its employees or cooperation suppliers or partners.

18.5. The works published on the Website and protected with copyright may be used by the Partner publicly without the consent of Unit.travel only by referring to Unit.travel as the source of the works.

18.6. Website might contain references or links to third party websites. The Unit.travel does not control the linked sites in any way, nor does the Unit.travel monitor or check the contents of the linked sites. The Unit.travel is not liable for the contents, correctness, reliability or data security of the linked sites.

19. FINAL PROVISIONS

19.1.  The T&C shall enter into force upon its electronic confirmation (consent by a click) or its signing through the Website by the Partner's Legal Representative or upon the signing of the T&C by the Partner's Legal Representative outside the Website, and regardless of whether the Partner's Legal Representative has approved or signed this T&C, the T&C and its terms are deemed to be concluded at the latest when the Partner starts using the Website through the Partner Account and shall remain in effect until it ends or is terminated by either Party in accordance with its terms.

19.2. The Parties agree hereby that the electronic confirmation (consent by a click) is an electronic signature and has equivalent legal effect of a handwritten signature.

19.3. The Parties shall resolve by way of negotiations any disputes and controversies arising out of or in connection with this T&C, including without limitation any non-contractual obligations arising from it (each, a Dispute).

19.4. If no agreement is reached in the Dispute, this T&C, including without limitation any non-contractual obligations arising therefrom or related thereto, shall be governed by the laws of the Republic of Estonia and disputes settled in Harju Country Court.

19.5. If any individual provision of this User Agreement is held to be or becomes ineffective, the validity of the remaining provisions shall not be affected.

19.6. The Unit.travel has the right to unilaterally make amendments to the T&C. The Unit.travel will notify the Partner of the amendments to this T&C by posting the amended terms on the webpage www.b2b.unit.travel  at least 30 days before the effective date of the amendments and by providing notice to the Partner’s email address as provided on the Partner Account. If the Partner does not agree to these amended terms, the Partner may close the Partner Account within the 30-day period and the Partner will not be bound by the amended terms and the T&C is considered to be terminated.

19.7. The Unit.travel may terminate the T&C unilaterally at any time by sending a respective notice to the Partner’s email address as provided on the Partner Account, in case: 

a) the Partner violates the Terms and Conditions; 
b) the Partner is engaged with Fake Bookings;
c) The Partner violates Section 8 and/or 15;
d) the Unit.travel believes that the Partner is involved in a Prohibited Practice or acting in not in a Good Faith; 
e) the Unit.travel believes that the Partner has used or is using without the Unit.travel’s written consent any automated means which are not provided by the Unit.travel (including but not limited to harvesting bots, robots, spiders, scrapers or other automatic devices or programs) to access the Website and collect any data from the Website; 
f) the Unit.travel believes that the Partner is using framing techniques to enclose any of the data or content to the Website or otherwise affect the Website; or required by the law or authorities.

19.8. The Partner may terminate the T&C only if the Partner’s duties and obligations towards the Customer, the Unit.travel and/or the Supplier which arise from this T&C have been fulfilled. For this the Partner sends a respective notice to the Unit.travel’s support email as provided on the Website from the Partner’s e-mail address as provided on the Partner Account.

19.9. After the termination of the T&C, the Unit.travel shall transfer the Commision which is owed to the Partner by the Unit.travel under this T&C, to the bank account of the Partner, if Partner requested it with the termination notice. In case of termination in accordance with clause 19.7. of T&C the Partner loses the right to the Commission remaining in the personal account.

19.10. If the Partner doesn’t use a personal account on Unit.travel for a continuous period of 2 years, Unit.travel reserves the right to close and delete the account. In such cases, the Partner’s Customer list and connection will be also deleted and any remaining commission, if applicable, shall be forfeited and the Partner will no longer have any claim or entitlement to the forfeited commission. It is the Partner's responsibility to regularly access and maintain their personal account to ensure the continuity of their account status and associated benefits.

20. CONTACTS

Please use the following email addresses for the correspondence with Unit.travel:

support@unit.travel - general info, reservations and customer support

accounting@unit.travel - invoices, payments and other accounting questions

You can also find a full contact list and Unit.travel office working hours on the Unit.travel Website: https://agent.unit.travel/index.en.html

If there is a discrepancy between the contact information in these Terms & Conditions and the information on the Unit.travel Website, please refer to the contact information on the Website.

21. REQUISITES

ALLADYN TRAVEL TECHNOLOGIES OÜ, Company code: 16387001, VAT: EE102485662

Company Address: Narva mnt 7a - 616, B corp, 6 floor, Kesklinna linnaosa, Tallinn, Harju maakond, 15172

Phone: +3726093496, +380931776655

E-mail: help@unit.travel